Connect accountsFAQUpdated · 1 min read

Disconnecting accounts and deleting your data

Disconnecting a social account

Open Settings, find the account under Social accounts, and click Disconnect. The account's access token is removed immediately and sprkly can no longer post to it. Scheduled posts targeting that account won't publish.

You can also revoke sprkly from the platform's side (e.g. Instagram → Settings → Apps and websites) — both directions fully cut access.

What we store

We store the minimum needed to schedule posts: encrypted access tokens (AES-256), your post content and media, and basic profile info (handle, avatar, follower count). We never see your platform password. Full details in our privacy policy.

Deleting your sprkly account entirely

Email support@sprkly.app from your account email and we'll permanently delete your account, connected tokens, scheduled posts, and media. Meta-initiated data deletion requests (via the platform's own deletion flow) are honoured automatically.

Still stuck? Email support@sprkly.app. We reply within one business day. Or go back to the Help center.