Connect accountsFAQUpdated · 1 min read

Connect Instagram

What you need

  • An Instagram Business or Creator account. Personal accounts can't connect.
  • To be signed in to sprkly on sprkly.app. Connecting does not work anywhere else.
  • Your Instagram login.

Steps

  1. Go to Settings and find Social accounts.
  2. Next to Instagram, click Connect an Instagram professional account.
  3. A popup opens on Instagram. Log in.
  4. Allow the permissions Instagram asks for.
  5. The popup closes. Instagram now shows Connected in Settings.

To add a second Instagram account, click Add account on the Instagram card.

If it fails

  • "We need a Business or Creator account." Open the Instagram app. Go to Settings → Account type. Switch to Business or Creator. Then try again.
  • "That account is already connected." You are logged in to Instagram as that account. Log out of Instagram in your browser, then click Add account again.
  • Nothing happens on localhost or a preview link. Open sprkly.app/settings and try there.
  • Still stuck? Email support@sprkly.app. We reply within one business day.

See all platforms: How do I connect my social accounts?

Still stuck? Email support@sprkly.app. We reply within one business day. Or go back to the Help center.