Why posts failFAQUpdated · 2 min read

Why did my TikTok photo post fail?

Most often because the photos were not all the same size. TikTok only accepts a photo post when every photo has the exact same width and height in pixels. Export every photo at one size, such as 1080 x 1920, and schedule it again.

Same size, not just same shape

  • This is not about shape. Three tall 9:16 photos can still fail together.
  • 1080 x 1920 and 1440 x 2560 are the same shape but different sizes. TikTok refuses that set.
  • One odd photo fails the whole post.

What sprkly does about it

  • Before a TikTok photo post goes out, sprkly makes every photo the same size.
  • It scales each one to fit and pads the edges. It never crops, so no part of your photo is lost.
  • It also turns each photo into a JPEG, which TikTok needs.
  • If sprkly cannot measure every photo, it leaves the set alone. That set can still fail.

How to fix it

  1. Export every photo at the same size. 1080 x 1920 is the safe choice.
  2. Save them as JPEG.
  3. Open the failed post, swap in the new photos, and pick a new time.

Other reasons a photo post fails

  • Wrong file type. TikTok refused the format. Re-export as JPEG.
  • Too many photos. TikTok takes up to 35 in one post.
  • Connection expired. Reconnect TikTok in Settings, then reschedule.

One more TikTok photo rule

  • A photo post title holds up to 90 characters. sprkly cuts a longer one to fit, so check how it ends.
  • Your longer text goes in the description.

How to catch it before it posts

  • Compose checks your photos as you add them.
  • If they are different sizes, it warns you before you schedule.

Do it in sprkly: In Compose, add your TikTok photos and read the size warning. If one shows, re-export the odd photo at the same size as the rest.

Docs: sprkly docs

Still stuck? Email support@sprkly.app. We reply within one business day. Or go back to the Help center.